Neoa — Discover, Buy, Sell & Get Services Securely

Africa's premier escrow marketplace. Shop products, hire professionals, and connect with trusted vendors. Every transaction is securely protected.

Why Choose Neoa?

Neoa gives you a smooth, trusted experience from discovery to payment, so you shop with confidence on every order.

Smarter Product & Service Discovery

Browse real-time posts from vendors, see updates instantly, and find exactly what you need without stress.

Instant Communication With Vendors

Chat directly with any vendor, negotiate prices, ask questions, and finalize details — all before you pay.

Safe & Secure Payments

Every transaction is protected through our secure escrow system. Your money is safe until you confirm satisfaction.

Verified Vendors & Trusted Marketplace

We verify every vendor's identity and use advanced systems to detect fraud — keeping the marketplace clean and safe for everyone.

How Neoa Works — For Customers

  1. Discover Products — Browse posts or products from trusted vendors on the Neoa feed.
  2. Connect with Vendor — Chat directly with any vendor to agree on what you need.
  3. Pay Securely — Make a secure payment through Neoa. Funds are safely held in escrow.
  4. Receive & Confirm — Get your order, confirm satisfaction, and the vendor gets paid.

How Neoa Works — For Vendors

  1. Create Your Store — Sign up, verify your identity, and set up your storefront in minutes.
  2. List Products or Services — Upload your products with descriptions, images, and pricing.
  3. Receive Orders — Get notified instantly when a customer places an order.
  4. Get Paid Securely — Payment is released automatically once the customer confirms delivery.

Secure Escrow Payment Process

Your money is protected every step of the way. Payment is made, held in escrow, order is confirmed, then payment is released to the vendor.

Categories

Frequently Asked Questions

Is my payment safe when I pay on Neoa?

Absolutely. When you pay on Neoa, your money is held securely in escrow — meaning the vendor doesn't receive it until you confirm you're satisfied with your order or service.

How does the escrow protection work?

You pay, Neoa holds the funds safely. The vendor fulfils your order, you confirm delivery and satisfaction, then Neoa releases the payment to the vendor.

Can I chat with a vendor before making payment?

Yes! You can message any vendor directly to ask questions, negotiate prices, clarify details, or request customisations — all before committing to a purchase.

What happens if there is an issue with my order?

You can open a dispute directly from your order page. The Neoa team will review the situation and work with both parties to reach a fair resolution.

Is it free to buy on Neoa?

Yes, completely free. Browsing, chatting, and placing orders on Neoa costs you nothing.

How do I start selling on Neoa?

Sign up, choose Vendor as your account type, complete your identity verification, and start listing products or services immediately. It's completely free to get started.

What does Neoa charge vendors?

Neoa charges a small commission on each successful transaction. There are no monthly subscription fees, no hidden charges. You only pay when you make a sale.

Can I buy from vendors in other countries?

Yes! Neoa supports cross-border transactions with multi-currency settlement. Escrow protection applies to every transaction regardless of location.

Can I sell services as well as products?

Absolutely. Neoa supports both product listings and service offerings — graphic designers, tailors, consultants and more.